Kid & Coe has two sets of customers — family travelers and those renting out their homes in locations around the globe. When travelers or renters need immediate assistance — whether in Shanghai, Sydney, or New York — it’s imperative to have 24/7, multilingual support at the ready.

In this free downloadable Client Spotlight, Kid & Coe’s founder describes how ModSquad’s flexibility and 24/7 support has made a difference to her company.